I have worked with Outline since their inception and can honestly say that I have never dealt with a through the line agency that offers the level of personal attention that they do. Daleen, Sunel and their team truly go out of their way to understand your business and to cater a solution that is specific to your needs (always unique in its approach). Even though they provide sufficient guidance and insight, they also do not mind negotiating and changing elements post brief, unlike other agencies do. I cannot imagine approaching any project without them and can truly recommend them to any company that is serious about superior service. They are not suppliers, but rather PARTNERS in business.